Returns / Exchanges

Below is the Lake Happy return/exchange policy.  We hope everything is understandable, but please if you have any questions or concerns, we welcome your call. 

Phone # : 218-850-2473

 

Returns/Exchanges:

We ask that all returns/exchanges are made within 30 days. Please include with your return a brief note about the reason for the return and if you would like to exchange it for something else.  If you would just like to receive credit.

Please be sure to include :

1. Your order number

2.  Your return address

3.  Your phone number (so we can call for a credit card number, if necessary, please don’t put your number in the box for security reasons).

4. Send your package via UPS ground, USPS first class or Priority (with tracking) to us at the following address:

Lake Happy

719 Roosevelt Ave.

Detroit Lakes, MN  56501

 

Damaged Items:

If for some reason your merchandise arrives damaged, we will get you a replacement as fast as possible.

We do ask that you call us at :  218-850-2473  so we can instruct you on how to document the damage and we can work with our shipper to remedy the situation.

PLEASE NOTE

You are responsible for the return shipping charges, unless we agree that the original shipment was sent to you upon error on our part or arrives damaged. In that case we will take care of the shipping costs to get the new/correct item to you and will also send a call tag to ship the wrong/damaged item back to us!